Subscription Cancellation Nightmare?
Tuesday, July 17, 2007 | 7:12So, I had to cancel my subscription to TV Guide today. Most of the time, you get grilled as to why you are canceling your subscription. Sometimes you are given a guilt trip into keeping on with the subscription. How was my cancellation request with TV Guide? Pure JOY! “How may I help you today?” “I need to cancel my subscription.” “Sure, I can help you with that, what’s your customer number?” “Customer number is @@@@@@” “Ok, your subscription is canceled, please tear up any bills you have. Thank you for calling TV Guide.”
So, TV Guide got points in my book. If I ever decide to subscribe again, I won’t have any qualms about doing it. This is how all customer service should be!
Time to go to work… sadness. Later.








