So, I had to cancel my subscription to TV Guide today.  Most of the time, you get grilled as to why you are canceling your subscription.  Sometimes you are given a guilt trip into keeping on with the subscription.  How was my cancellation request with TV Guide?  Pure JOY!  “How may I help you today?”  “I need to cancel my subscription.”  “Sure, I can help you with that, what’s your customer number?”  “Customer number is @@@@@@”  “Ok, your subscription is canceled, please tear up any bills you have.  Thank you for calling TV Guide.” 

So, TV Guide got points in my book.  If I ever decide to subscribe again, I won’t have any qualms about doing it.  This is how all customer service should be!

Time to go to work… sadness.  Later.