No 12 of 12 this month. I wasn’t feeling much like taking pictures today and I always find it hard when it’s a work day to get 12 interesting photos. If I had taken pictures today, you would have seen mostly photos of my desktop at work and the emails I answered all day. Things at the job are going well but are also very crazy and almost too routine at the moment.
Let’s talk work for a moment, shall we? Today was a very interesting day. One thing I hate more than anything at work is when people don’t trust your judgement and second guess you for no reason. Let me clarify. If I had done something in the past that makes me less trust worthy, then I completely understand. This is the second time it’s happened to me in the past 3 weeks. Today’s episode was with a customer that is not very happy with my company and has actually ceased business until we fixed this issue. I had taken the time last Friday to speak with the customer to make sure that I fully understood their wishes and wants. I opened a ticket to get the job done but nothing was worked on for this entire week. I sent numerous emails and made various requests to get the ticket worked. It wasn’t until today that it got any attention and that’s because a higher up was notified of the issue. I try my hardest to make sure that doesn’t have to happen.
Anyway, the ticket I opened was very thorough and even so, more information was requested – but not from me! Another person was asked to get more information and they ended up calling the customer to get it. How do I know this happened? I got a “nice” email from the customer asking why they were being asked for the information that they had already given to me. Not only does this make me look stupid it makes the company look incompetent and unable to provide good customer service. Maybe I’m just crazy but it really drives me nuts when this sort of thing happens. Anyway, I sent a semi snarky email to the people involved but I doubt they’ll even care. We’ll see what comes of it tomorrow.
I’ve always considered making a12 of 12 out of a mundane day a kind of challenge, next time you should give it a try. Find something entertaining out of the boring, can make any day better.
That sucks about work, seems like the crap always rolls down hill. Nothing to do it seems but grin and bear it. Personally I just deal with my bosses, and imagine the future years when I can do my job better based on their poor examples.